after sales

Service Covers
include:

Gold Award:

4 hour response anywhere in the UK, with 2 planned maintenance inspections per year.

Silver Award:

24 Hour response anywhere within the UK, with 2 planned maintenance inspections per year.

Bronze Award:

3 day response anywhere within the UK, with 1 planned maintenance inspection per year.

Charter Global offer a high level of after care service, offering maintenance agreements, designed to suit each particular client's requirement. The products do require a level of routine maintenance. To this end Charter offers a rolling 12 month warranty. The gold level sevice offers a four hour response to any location within the UK, ensuring the highest level of customer care.

Maintenance Agreements:

To ensure complete peace of mind for building users and clients, maintenance agreements are very popular to ensure 24/7 support for the shutters on an ongoing basis. Maintenance is carried out by qualified engineers, operating a very quick and efficient routine procedure to ensure product longevity.

Garswood